Shipping policy
We ship all orders with Australia Post & Sendle to ensure reliable, trackable delivery across Australia and New Zealand (NZ).
Processing Times
- Orders are processed within 2–3 business days.
- You’ll receive a confirmation email with tracking details once your order has been dispatched.
Standard Shipping
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Metro areas: 2–5 business days
- Regional areas: 3–7 business days
Express Shipping
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Metro areas: 1–2 business days
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Regional areas: 2–4 business days
International Shipping (NZ only)
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Standard: 6-12 business days
- Express: 4-7 business days
Additional Information
- We currently ship Australia-wide & to New Zealand.
- Please ensure your shipping details are correct at checkout — Darabela cannot be held responsible for delays or lost parcels due to incorrect addresses.
- Delivery times are estimates provided by Australia Post/Sendle and may vary due to factors beyond our control (e.g. public holidays, peak periods, weather).
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Shipping costs are calculated based on your location (metro or regional), as well as the weight and size of your order. Final shipping charges are displayed at checkout and determined by our shipping partners.